Refund & Return Policy

We strive to provide a great experience with every order. However, if something is not quite right, we are here to assist you.

As our coffee products are perishable, we are unable to accept returns, exchanges, or offer refunds once items have been dispatched. This policy follows food safety and hygiene regulations.

Need Help?

If you experience any issues with your order, please do not hesitate to contact us on info@shapeofcoffee.com. Our team will be happy to assist you and find a suitable solution.